Terms & Conditions

By purchasing or using services from TICKET POINT, the customer agrees to the applicable terms and conditions of the service.

General Terms

• All bookings are subject to airline, supplier and service-provider availability.
• Airfares are subject to change until the ticket is successfully issued.
• A quotation or fare displayed before ticket issuance does not necessarily guarantee the final fare.
• Once a ticket is issued, the applicable airline fare rules and ticket conditions will apply.
• Date changes, reissues, cancellations and refunds are subject to the relevant airline or supplier rules.
• TICKETPOINT® is not responsible for changes imposed directly by airlines, airports, immigration authorities or other third parties.
• Customers are responsible for providing accurate passenger information and valid travel documents.
• Customers are responsible for checking their passport, visa and other travel-document requirements before travel.
• Visa approval is determined by the relevant authority and cannot be guaranteed by TICKETPOINT®.
• Customers should arrive at the airport sufficiently early and follow the airline's check-in requirements.
• Any additional charges arising from changes, no-show, baggage, seat selection or other airline services may be payable by the customer.

TICKETPOINT® reserves the right to update its service policies when required due to changes in airline, supplier, government or regulatory requirements.