Booking Policy

Before confirming a booking, customers should provide accurate:

• Passenger name
• Passport information
• Travel dates
• Destination
• Contact information
• Other information required for the selected service

Booking Process

Step 1 — Enquiry
Customer provides travel requirements.

Step 2 — Fare / Service Options
TICKETPOINT provides available options based on the customer's requirements.

Step 3 — Confirmation
Customer confirms the selected option and agrees to the applicable conditions.

Step 4 — Payment
Payment is made according to the agreed terms.

Step 5 — Ticket / Service Confirmation
The booking or service is processed and the relevant confirmation/document is provided.

Important

A booking is considered confirmed only after the required payment and ticketing/service confirmation have been completed.

Customers should carefully check all passenger details immediately after receiving their ticket or booking confirmation.

Name corrections, date changes and other modifications may involve airline restrictions and additional charges.