Privacy Policy

TICKETPOINT® respects the privacy of its customers and is committed to handling personal information responsibly.

During the process of providing travel services, we may need information such as:

Full name
Passport details
Contact information
Travel dates
Booking information
Visa-related documents
Payment-related information where required

This information may be used for legitimate purposes including:

Ticket booking and issuance
Visa and travel-service processing
Passport-related assistance
Customer communication
Payment processing
Refund and cancellation processing
Providing after-sales support
Meeting applicable legal, regulatory or service-provider requirements

We do not intend to use customer information for purposes unrelated to the services provided without appropriate basis or consent where required.

Customers should also understand that certain information must be shared with airlines, visa authorities, government agencies, payment providers or other relevant service providers when necessary to deliver the requested service.

TICKETPOINT® takes reasonable measures to protect customer information against unauthorised access, misuse or disclosure.

For privacy-related questions, customers may contact us through our official contact channels.

Email: info@ticketpointbd.com